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SHIPPING POLICY

SHIPPING

We ship to most locations within the United States as well as to Military (APO/FPO) addresses and U.S. Territories. Please note that Lana and Fi is not responsible for any charges upon delivery due to forwarding addresses.

Occasionally, during large promotional events and holiday rush, there may be a slight delay in validating your order, and additional shipping time may be required. Total delivery time includes pending credit authorization, address verification, and processing, plus the expected shipping time for your order.

Lana and Fi offers flat rate shipping & handling! Choose the service level that is right for you and pay one flat rate.


Certain methods may not be available for every location. Flat rate shipping & handling applies to online orders only. Total delivery time includes the processing time until the order ships, plus the expected shipping time for your order. All orders ship from our fulfillment center in Milwaukee, WI 53220. Business days are Monday–Friday, excluding holidays. Orders received after 12 noon CST will begin processing the next business day.

STANDARD DELIVERY

(FREE DOMESTIC SHIPPING)

Orders shipped via Standard Delivery may take up to 7 business days, via UPS or USPS. Business days are Monday through Friday, excluding holidays. Standard Delivery is only available for street address and P.O. Box shipments within the continental U.S. Standard Delivery is not available for shipments to AK, HI, APO/FPO addresses, or U.S. Territories.

Shipment re-routes, address corrections, and shipment call-backs may not be available on Standard Delivery orders. If available, delivery of your order may be delayed an additional five business days. Please review your shipping information carefully before finalizing your order.

2-DAY DELIVERY

Orders shipped via 2-Day Delivery should take 2 business days via UPS. Business days are Monday through Friday, excluding holidays. The above timelines are pending credit authorization, address verification, and processing. 2-Day Delivery is available to AK, and HI, but it is not available for APO/FPO addresses, PR or other US Territories.

Shipment re-routes, address corrections, and shipment call-backs may not be available on these orders, so please review your shipping information carefully before finalizing your order. Deliveries to P.O. Boxes are not eligible for 2-Day Delivery.

NEXT DAY DELIVERY

All orders received prior to 12 noon ET, Monday–Friday, pending credit authorization, address verification, and processing are delivered via UPS the following business day before the end of day. Business days are Monday through Friday, excluding holidays. Orders placed after 12 noon ET on Fridays will ship out on Monday, pending credit card validation, address verification, and processing (unless Monday is a Holiday). Next Day Delivery is limited in select areas. For details on service locations, visit UPS.com. Next Day Delivery is not available for shipments to AK, HI, P.O. Boxes, APO/FPO addresses, or U.S. Territories.

SIGNATURE REQUIRED

Shipments with a merchandise value above $500 may be sent with a signature required upon delivery.

U.S. SHIPPING

SERVICES

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